HTTP Error 503: Service Unavailable is displayed when attempting to open a web page in BlackBerry Browser Doc ID : KB04828 Last Modified : 2007-06-12 Document Type : Support Environment * BlackBerry® Enterprise Server software version 4.1 * BlackBerry Device Software 4.0 to 4.2 Problem When attempting to open a web page in the BlackBerry […] ↓ Read the rest of this entry…
1. Introduction Did you know that BlackBerry can now be used just like an external modem for a laptop computer, so that a laptop can have full Internet access? This is useful when you need to do certain things that a BlackBerry cannot yet do. Increasing numbers of success reports have caused me to post […] ↓ Read the rest of this entry…
A new encryption key can be generated with the BlackBerry device, BlackBerry Desktop Manager, or the BlackBerry Enterprise Server. To generate a new encryption key with a BlackBerry device Note: The following procedure requires BlackBerry Enterprise Server software version 4.0 or later and BlackBerry Device Software 4.0 or later. 1. From the Home […] ↓ Read the rest of this entry…
HTTP Error 503: Service Unavailable is displayed when attempting to open a web page in BlackBerry Browser Doc ID : KB04828 Last Modified : 2007-06-12 Document Type : Support Environment * BlackBerry® Enterprise Server software version 4.1 * BlackBerry Device Software 4.0 to 4.2 Problem When attempting to open a web page in the BlackBerry […] ↓ Read the rest of this entry…
Problem During enterprise activation, the BlackBerry device displays the following error: An error has occurred. Please contact your system administrator. Cause 1 The network message used to activate the device contains an incorrect activation password. Note: On the Microsoft Exchange platform, do not use BlackBerry management tools prior to version 4.1 (for example, BlackBerry Manager […] ↓ Read the rest of this entry…
Procedure Complete the following steps to delete all the data on your BlackBerry smartphone. Warning: The following procedures will delete either all data, or all data and applications on the BlackBerry smartphone. Back up the data prior to wiping your BlackBerry smartphone. For instructions, see KB12487. Note: If you have turned on Content Protection, the […] ↓ Read the rest of this entry…
Problem After synchronizing the Blackberry device, email messages deleted on the BlackBerry device are not deleted from the Microsoft® Outlook® Inbox. Similarly, email messages deleted from the Outlook Inbox are not not deleted on the BlackBerry device. Note: The Hard Deletes Reconciliation feature in the BlackBerry Enterprise Server software version 4.1 can be enabled so […] ↓ Read the rest of this entry…
Procedure In BlackBerry Enterprise Server software version 4.1, Hard Deletes Reconciliation can be enabled so that messages permanently deleted in Microsoft Outlook are removed from the messages list on the BlackBerry device. This feature is disabled by default. The support for hard deletes uses a Message State Database stored in the computer memory. This database […] ↓ Read the rest of this entry…
Problem The BlackBerry device user is unable to delete email messages from the BlackBerry device using the Delete or Delete Prior menu options. When attempting to do so, one of the following error messages may be received: You are unable to delete messages using the Delete Prior menu item. OR You are unable to delete […] ↓ Read the rest of this entry…
Procedure Warning: Be sure to back up data on the BlackBerry device before clearing any database. Information will be permanently lost otherwise. Step 1 To clear the Messages database, complete one of the following options: Option 1 To clear the Messages database using BlackBerry® Desktop Manager, complete the following steps: 1. Connect the BlackBerry device […] ↓ Read the rest of this entry…
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